Shipping Policy

Thank you for shopping with us! Below are the details on how we handle shipping and delivery for all orders.

Processing Time

All products are made to order.
Standard processing/production time is anywhere between 2–5 business days after payment is confirmed.

Please note: During high-demand seasons (holidays, sales, etc.), processing may take slightly longer.

Shipping Times

Once your order has been produced, it will be shipped directly to you.

Estimated shipping times:

United States: 3–7 business days

(Delivery times are estimates and may vary depending on your location, customs, or postal delays outside our control.)

Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered.

In some cases, multiple items may arrive separately to ensure faster delivery.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take up to 48 hours to appear.

Wrong Address / Delivery Issues

Please double-check your shipping address before completing your order.
We are not responsible for orders delivered to the wrong address due to incorrect information provided at checkout.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at info@vintagepalm.store, and we will work with the carrier to resolve the issue.