Find your answers here!

How long will it take to receive my order?

All of our products are made to order. Production usually takes anywhere between 2–5 business days after payment is confirmed. Once your order is on its way, you’ll receive a tracking number so you can follow its journey straight to your doorstep. Delivery times vary depending on your location and chosen carrier.

Do you ship internationally?

Not just yet - right now we ship within the U.S. only. But we’re working on expanding worldwide soon, so you’ll be able to get Vintage Palm wherever you are. Stay tuned!

What is your return policy?

We offer a 30-day return policy, giving you 30 days from the date you receive your order to request a return.

To qualify, items must be unworn or unused, in the same condition you received them, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.

To start a return, simply reach out to us at info@vintagepalm.store and our team will be happy to assist you.

How should I wash and care for my apparel?

We recommend washing all Vintage Palm garments inside out on a cold, gentle cycle to protect both the fabric and the print. Air drying is best, but if you use a dryer, stick to a low-heat tumble cycle. This will help keep your apparel soft, vibrant, and long-lasting.

Can I machine dry my items?

We recommend air drying for the best long-term results. If you prefer using a dryer, choose a low-heat tumble setting to keep your items looking fresh.

Will the print fade or crack over time?

Nope. Our high-quality prints are made to last through 100+ washes, keeping their sharp look and vibrant feel.

Are your products unisex?

Yes! Unless noted otherwise, our premium pieces are designed to be worn by anyone - made with a fit and style that’s easy, versatile, and gender-inclusive.

Are your products eco-friendly or sustainably made?

Yes! We partner with manufacturers who care about people and the planet. Our apparel is produced in facilities that save water and energy, recycle almost all production waste, and follow strict ethical workplace practices.

Where are your products shipped from?

All orders are shipped from Virginia, USA.

Couldn't find your answer?

We’re here to help. If you couldn’t find the information you were looking for, please reach out to us directly - our team is always happy to assist.